Contents:

CLASSES

How much is it to take a course?
The tuition for each Open Enrollment class can be found at the bottom of the course page. If you do not see this information on the course page, it is likely that the course you have selected is reserved for organizational training only. Get in touch with us for more information.

Where do your classes take place?
The majority of our classes take place at our primary training center in Columbia, Maryland. We also deliver training at our other Maryland locations, customer facilities, and online. The location for a specific class can be found on the class schedule listing, as well as the course description page.

How much time should I dedicate to studying outside of the classroom?
Typically, the majority of the work you’re expected to do will take place in the classroom; however, we believe that “who you are tomorrow begins with what you do today”. The more you put into our courses, the more you will get out of them.

Do you have career services for students who complete your program?
At this time, UMBC Training Centers does not assist students with career services. We do have some resources we recommend, which you can find here.

What types of materials are provided?
Students are provided with all materials necessary to successfully complete the course. In some instances, they’re also provided with a voucher for relevant course examinations.

SCHEDULE

Why isn’t the course I’m interested in listed on the class schedule?
Training Centers provides training for individuals and reserves other training types for group or organization training. It’s likely that the course you are interested in is only available for groups.

ONLINE TRAINING

What is Live Online training?
Classes marked Live Online have the same content and expert instructors as our classroom training, but are delivered entirely online through our virtual classroom environment. Each class session is live, and led by an Instructor. You can find out more about Live Online training here.

What are the system requirements for Virtual Training?

• High Speed Internet Connection (5 Mbps both directions minimum)
• Latest version of Mozilla Firefox or Google Chrome
• Remote Desktop client software (standard on Windows; available on OS X and Linux)
• Headset or Speakers
• Microphone
• Webcam (optional)

REGISTRATION AND PAYMENT

What expenses are not covered by tuition?
Most of our classes include course materials, with many of our IT and Cybersecurity also including examination fees as part of tuition. Be sure to look carefully at each class description for more details – additional fees are normally noted.

Will I receive a UMBC Student ID?
Training Center students will not receive a university ID. Students of Training Centers are not registered with the university and do not have the ability to use UMBC resources or facilities.

FACILITY

Can I rent your space for an event?
Absolutely. Our Columbia facility is a great place to host meetings and events. We have 15 labs and 3 classrooms that are available for rentals when classes aren’t in session. You can find more information about rentals here.

TESTING & COVID-19

What if I had a Pearson Vue voucher?
Please click here for additional information in regard to scheduling an exam online.

What if I have a CompTIA voucher?
If you have a CompTIA voucher and would like to test online, please click here.

What if I have a Cisco voucher?
If you have a voucher from Cisco that is set to expire please click here. For more information click here.

What if I had a Redhat exam?
Currently no Redhat exams are being offered through the kiosks or in classroom exams. You may read about extended certification dates here. For remote testing click here. Please call or check back for further updates.

Can I test in person instead of online?
Currently, UMBC Training Centers does not have reopen date for testing. Please take advantage of the online testing portal if you are able to. If not, please call or check back for updates.