Career Foundations: Administrative Skills

Elevate your administrative and professional skills with targeted workshops and training in our Administrative Skills course pathway. This course provides a hands-on learning experience that covers essential workplace competencies, including professional etiquette, effective communication, customer service, time management, and core Microsoft Office skills. Students will earn Microsoft Office 365 certifications, refine communication and customer service abilities, and gain practical tools to set themselves apart in any workplace.

Half-day workshops included:

• Business Etiquette
• Professional Writing Skills
• Communicating for Success
• Customer Service
• Managing Multiple Projects and Priorities
• Setting Yourself Apart: Being a Contributing Employee
• AI Essentials

Full-day training in these Microsoft Office applications:

• Microsoft Office Specialist – Word Associate
  • Microsoft® Office Word 2021: Part 1
  • Microsoft® Office Word 2021: Part 2
• Microsoft Office Specialist – Excel Associate
  • Microsoft® Office Excel® 2021: Part 1
  • Microsoft® Office Excel® 2021: Part 2
• Microsoft Office Specialist – Outlook Associate
  • Microsoft® Outlook® for Office 365™ (Desktop or Online): Part 1
  • Microsoft® Outlook® for Office 365™ (Desktop or Online): Part 2
• Microsoft Office Specialist – Associate
  (Earned by passing Word, Excel, and Outlook exams. Vouchers for each exam are included in this course.)

Course Duration:

84 training hours

Audience

This course is intended for students looking to gain key business skills and core competencies in Microsoft Office.

Prerequisites

Students should be comfortable using Windows 10, including opening and closing applications, navigating files, managing folders, starting programs, switching between programs, locating saved files, and using a browser.

• Industry-Recognized Certifications: Boost your resume and gain certifications in Microsoft Office 365 applications and other vital workplace skills.
• Career-Ready Training: Equip yourself with essential administrative skills and workplace strategies that will set you apart in any professional setting.
• Dedicated Instructor Support: Learn from professionals who provide personalized guidance, ensuring you gain practical skills that contribute to your long-term career success.

Register 21 days before class start date and save 10%! Enter discount code EARLY10 during registration.

Register 21 days before class start date and save $250! Enter discount code EARLY250 during registration.

• Is there a discount available for current students?UMBC students and alumni, as well as students who have previously taken a public training course with UMBC Training Centers are eligible for a 10% discount, capped at $250. Please provide a copy of your UMBC student ID or an unofficial transcript or the name of the UMBC Training Centers course you have completed. Asynchronous courses are excluded from this offer.
• What is the cancellation and refund policy?Student will receive a refund of paid registration fees only if UMBC Training Centers receives a notice of cancellation at least 10 business days prior to the class start date for classes or the exam date for exams.
• What is Live Online training?Classes marked Live Online have the same content and expert instructors as our classroom training, but are delivered entirely online through our virtual classroom environment. Each class session is live, and led by an Instructor.