Emotional Intelligence for Employees
Emotional Intelligence for Employees and Leaders Emotional intelligence (EQ) is “a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way (mhs.com).” The Emotional Quotient Inventory (EQ-i 2.0) assesses the application of […]
Emerging Leaders
Dynamic organizations need strong leaders who can act and react positively in virtually any situation and can always balance concerns for productivity against concerns for people. They need leaders who, not necessarily by virtue of their position within the organization, can influence others to work to achieve the organization’s goals. The Emerging Leadership Certificate Program […]
DiSC
DiSC, a model of human behavior, helps individuals understand how our normal emotional responses adapt to the demands of people, situation, and societal expectations. When people broaden their understanding of their behavioral styles and preferences, they gain new and valuable insights and awareness of self, others, and the situations (S.O.S.) they encounter. Harnessed with new […]
Design Thinking
Design Thinking addresses the fundamental principles of design thinking and solving for difficult entrepreneurship and business challenges facing companies. An entrepreneurial company will serve as the source of a challenge for graduate student teams who will take on the role of advisors. Drawing on research and theory in design thinking, entrepreneurship, critical thinking, creativity, ethnography, […]
Critical Thinking & Problem Solving
Thinking critically and well is crucial for personal and organizational success. In fact, critical thinking is at the root of all good decisions we make. Unfortunately, however, thinking effectively is hard work and rarely developed as a habit. The mind, left on its own, tends to ignore logic, refuses to look at the facts, generates […]
Creating High Performing Teams
In the current business culture, nearly all individuals work in team settings. Given this fact, leaders must not only have excellent people skills, but must be able to gauge others’ social ability and group direct reports accordingly. The aptitude of creating effective teams is invaluable for leaders at every level of management, having a direct […]
Communicating for Success
With the great amount of diversity present in the workplace today and the rapid pace of organizational change, effective communication skills are critical for success and essential for members of a team. Concisely packaging and delivering a targeted message tailored to a specific audience is an especially valuable skill, sought after by employers and employees […]
Resilient Leadership: Building an Organizational Culture of Resilience
If ever there was a time for fostering human resilience, it is now! In September of 2013, the U.S. Institute of Medicine issued its report on resiliency in the workplace, suggesting that resilient organizations are built upon a “culture” of resilience. It further suggests that enhanced leadership training was one of the pillars of an […]
The Evolving Supervisor (TES)
As the ability to make continuous improvements in personal and team output becomes more critical, a supervisor with several years of experience must avoid the tendency to become complacent within their role. This practical and results-oriented skill-building course provides experienced supervisors with current proven tools and techniques immediately applicable in their own workplace. As an […]