Business Etiquette

This course examines the basics of business etiquette, most importantly to be considerate of others, proper dress/appearance, the workplace versus social situations, business meetings, proper introductions, conversation skills/small talk, cultural differences affecting business opportunities, dealing with interruptions, and proper business email and telephone etiquette. This course will help students look and sound their best no matter what the situation.

Register 21 days before class start date and save 10%! Enter discount code EARLY10 during registration.

Register 21 days before class start date and save $250! Enter discount code EARLY250 during registration.

Is there a discount available for current students?

UMBC students and alumni, as well as students who have previously taken a public training course with UMBC Training Centers are eligible for a 10% discount, capped at $250. Please provide a copy of your UMBC student ID or an unofficial transcript or the name of the UMBC Training Centers course you have completed. Asynchronous courses are excluded from this offer.

What is the cancellation and refund policy?

Student will receive a refund of paid registration fees only if UMBC Training Centers receives a notice of cancellation at least 10 business days prior to the class start date for classes or the exam date for exams.