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Technical FAQ

Using RDP on Windows:

  1. Click the Start button. In the search box, type Remote Desktop Connection, and then click Remote Desktop Connection in the list of results.
  2. In the Computer box, type the name of the IP address and port given by the instructor, and then click Connect.
  3. If you are prompted to validate a certificate, click OK (you can check the "Do not show me again" box if you want).

Using SSH on Windows

We recommend using PuTTY. The portable version is available at https://the.earth.li/~sgtatham/putty/latest/w64/putty.exe
  1. Verify you are able to download and run putty from your security team, if applicable.
  2. Download putty.exe using the link provided above, find where you saved the putty.exe file, and double-click it to launch PuTTY
  3. In the Server box, type the IP Address given to you by the instructor. In the Port box, enter the port given by the instructor.
  4. Verify SSH is listed in the radial button and click connect.
  5. A prompt will show to accept the key presented, click yes.

Using RDP on Mac:

  1. Click the following link and install the Remote Desktop Client for Mac https://itunes.apple.com/us/app/microsoft-remote-desktop-8-0/id715768417?mt=12
  2. After the install open the Client
  3. Click the + icon in the top left to create a new connection and enter the IP address and port from the instructor
  4. Double Click the new connection listing to connect

Using SSH on Mac:

  1. The Terminal App for MacOS has native capability to access remote sessions via SSH.
  2. Type ‘ssh (username)@(IP address) –p (port) and fill in the username, ip address, and port as provided by the instructor

Adobe Connect

Website: http://umbctrainingcenters.adobeconnect.com/
Username: firstnamelastinitial (eg John Smith - jsmith)
Password: Provided via Email

Note: You will be required to download the Adobe Connect Plug-In. For Adobe Connect technical specifications and system requirements visit https://helpx.adobe.com/adobe-connect/adobe-connect-9-6-tech-specs.html. Visit https://connect.iu.edu/common/help/en/support/meeting_test.htm to test your Adobe Connect Plugin Installation.

Blackboard

Website: https://umbctrainingcenters.blackboard.com
Username: firstnamelastinitial (eg John Smith - jsmith)
Password: Provided by Email
 
Note: We suggest avoiding the use of Internet Explorer for Blackboard.